

You can perform a trace on the alarms that are sent to the SDI or SDL trace log files. You can base traces for Cisco CallManager services on debug levels, specific trace fields, and Cisco CallManager devices such as phones or gateways. You can direct alarms to the Win2000 Event Viewer, CiscoWorks2000 Syslog, system diagnostic interface (SDI) or signal distribution layer (SDL) trace log files, or to all destinations. A Cisco TAC engineer receives the results. You configure trace and alarm settings for Cisco CallManager services.

Analyze trace data for troubleshooting problems.Trace Log File Descriptions and DefaultsĬisco CallManager Serviceability provides a web-based trace tool to assist the system administrator and support personnel in troubleshooting Cisco CallManager problems.Configuring Device Name Based Trace Monitoring Trace Parameters.Configuring Cisco TFTP Trace Parameters.Configuring Cisco Telephony Call Dispatcher Trace Parameters.Configuring Cisco RIS Data Collector Trace Parameters.

